Home > HR Services > Employee Opinion Surveys

Employee Opinion Surveys

Bookmark and Share

The Importance Of EOS

Employee Opinion Surveys (EOS) are invaluable tools that not only allow employees to air their grievances in a confidential and guilt-free way, but they also eliminate office politics and provide employers with a direct line to their employees. But let's not forget, EOS aren't just a measure of an organizations weaknesses, they're also a measure of the organizations strengths. Providing information on everything from what employees enjoy most about their jobs to overall employee morale.

The results of an employee opinion survey can provide your organization with:

  • Candid views from employees on the company and management team
  • Valuable insight into the magnitude of employee concerns: pay, benefits, job demands, communication, etc…
  • Benchmark Data from other companies to see how your organization compares
  • Hard data to use for measuring improvement




Why Should I Choose CAI?

With more than 25 years of experience designing, administering and analyzing employee opinion surveys, CAI provides support services far beyond that of other employee opinion survey providers, ensuring that your organization gets the best possible return on investment. We know the questions to ask, how to analyze the answers, and most importantly, how to advise you on a course of action. As a highly-qualified third party administrator, CAI brings credibility to the process and ensures confidentiality of employee responses.


Our experienced consultants will work very closely with you through every step of the process, including:

  • Customized Survey Design
  • Survey Administration
  • Employee Communications
  • Analyzing Survey Results
  • Management Debriefs
  • Action Planning
  • Measuring Results of Action Plans




EOS Survey Samples

Below you will find two sample EOS surveys. The first describes the difference between CAI norms and that of the surveyed company. The second displays the results for an overall satisfaction index of a surveyed company.





Did you know ... 96% of fortune 500 companies perform EOS on a regular basis and 76% administer them at least once a year, if not more?











How Can I Use an EOS to Improve My Business Results?

Employee relations strategies should not be based on limited information. The data collected in an employee opinion survey will give you a thorough understanding of how your employees view your organization and the attitude with which they approach their job.

By proactively investing in the measurement of your employees’ opinions you will be able to leverage your strengths and identify opportunities for improvement. By taking action on their feedback you will develop a more engaged workforce. Satisfied, motivated employees will lead to better bottom line results for your company, including:

  • Improved productivity
  • Greater profitability
  • Higher quality
  • Increased customer satisfaction
  • Stronger employee retention




What our clients say:

“We really wanted to zero in on how our employees were feeling about our strategy, culture, leadership, and recent initiatives. CAI assisted us in developing and designing a survey that was very relevant and meaningful to our organization. Their timeliness, exceptional project management, and assurance of confidentiality allowed us to have a very successful survey response rate of 91%. We will most definitely seek out CAI for our next survey. We shopped other options but could not find anyone who offered us a more comprehensive solution. CAI came out on top – again!”
Dawn K. Lenns, PHR
Human Resources Director
North Carolina Medical Board

What if the thing you've been working to resolve, isn't even the real issue?

Contact us today to start your EOS!


Molly Hegeman
Molly.Hegeman@capital.org
(919) 713-5263