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Developing Others Through Coaching

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Recent studies show organizations that effectively prepare managers to coach are 130% more likely to realize stronger business results than those that don't, and 33% better at engaging employees than ineffective organizations. Further studies show that coaching improves work performance by 70%, time management by 57%, communication skills by 72%.

In business, coaching is much more than standing on the sideline and barking out orders. When used correctly, coaching can be a highly effective way to help your employees perform at the top levels of their potential.

In this half day interactive course you will learn what coaching is, how to be an effective coach and how to use coaching to maximize the performance of your team.

Who Should Attend

Supervisors, Managers and Human Resource Professionals who would like to use coaching as a tool to maximize employee performance and achieve their business goals

Learning Objectives

At the end of this course, participants will be able to:

  • Define coaching and its value to the workplace
  • List the characteristics of an effective coach
  • Apply the core coaching tools of listening and questioning
  • Describe each of the components of the coaching process
  • Perform all five steps of an effective coaching session in live practice
  • Integrate coaching seamlessly into daily interactions with 3 coaching habits

This course is part of the Practical Management I Certificate Series.


CPE Field of Study(s): Personal Development

2.75 HR HRCI Credits


2.75 SHRM PDCs


CLE Credits: None

CPE Credits: 3