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Upcoming dates for this program:

  • 06/06/2017
    1:00pm-4:00pm
    Raleigh
  • 08/15/2017
    1:00pm-4:00pm
    Raleigh
  • 09/27/2017
    1:00pm-4:00pm
    Greensboro
  • 10/31/2017
    1:00pm-4:00pm
    Raleigh
  • View additional program dates

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Maximizing Performance: The Power of Feedback

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Do you have a hard time providing effective feedback to your employees? How do you deliver a difficult message in a constructive manner? How should you properly handle adverse reactions to feedback?

During this course you will learn the difference between reinforcing and developmental feedback, as well as strategies for delivering both. Using a personal feedback assessment, group exercises and role-play exercises, you will learn and practice the skills you need to provide feedback that will maximize employee performance.

Who Should Attend

New and experienced managers and supervisors who want to develop effective feedback skills to help their employees reach their full potential

Learning Objectives

At the end of this course, you will be able to:

  • Describe the difference between reinforcing and developmental feedback
  • Give reinforcing and developmental feedback in a role play situation
  • Practice strategies for handling pushback when delivering feedback
  • Identify opportunities to provide reinforcing and developmental feedback to your employees

This seminar is part of Practical Management I Certificate Series.

 

CPE Field of Study(s): Personal Development

2.75 HR HRCI Credits

HRCI

2.75 SHRM PDCs

SHRM

CLE Credits: None

CPE Credits: 3