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Upcoming dates for this program:

  • 07/25/2017
  • 08/17/2017
  • 10/05/2017
  • 11/09/2017
  • 11/30/2017
  • View additional program dates

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Becoming The Totally Responsible Person®

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Is your workplace littered with blame and lack of ownership? Do you have employees who are negative and creating a toxic work environment? How many of your employees blame others, including their customers, for their bad day? Are you accepting of gossip and criticism? Are your employees demonstrating a victim mentality, taking no ownership of their own attitude or behavior?

So the question is: How do you infuse your organization with a culture of responsibility, cooperation, respect and teamwork and get beyond these deadly behaviors?

The Totally Responsible Person (TRP®) is a practical, full day workshop that will help every employee – leaders and individual contributors – to learn innovative and proven ways to control negative emotions, beliefs or habits that impede cooperation and productivity. This workshop will help each participant see themselves as an “owner,” not an employee, and someone who is responsible for how they handle any given situation and will be accountable to others, as well as themselves. Each participant will learn proven techniques to move beyond blame and judgment and gain the confidence and tools needed to interact with others in a positive, constructive and respectful way.

Presented with humor, the workshop is nonthreatening, yet has a profound impact on those who attend. It is fast paced and includes lecturettes, role plays, skits, video clips, group discussion and reflection. Each participant will receive a workbook full of information and exercises for further individual practice and growth.

TRP® is grounded in research and values that help to shift the culture of an organization from one of blame to one of respect and accountability, helping both employees and organizations thrive even in the midst of change and adversity.

“As a result of participating in Becoming the Totally Responsible Person® (TRP), we have already seen our employees use the concepts discussed in class with external customers. Several people report being more aware of their ownership of issues. Some have reflected feeling more empowered to make progress toward solutions rather than finger-pointing. One employee even sent thanks to our CEO for investing in this resource for the staff.”
-Kirk Mizelle, Chief Financial Officer, Carolina Donor Services

Who Should Attend

Anyone who wants to be a better leader and/or to manage one’s own professional and personal life more effectively. This workshop is recommended for all levels within the organization – individual contributors, supervisors, managers and leaders.

Learning Objectives

At the end of this course, participants will be able to:

  • Distinguish between the Totally Responsible Person® and “victim mentality”
  • Apply TRP® to manage challenging workplace situations
  • Improve results by giving and receiving feedback using TRP®
  • Describe techniques to handle workplace gossip and criticism
  • Identify productive alternatives to enabling and rescuing in the workplace
  • Create a personal action plan to apply the TRP® principles at work


CPE Field of Study(s): Personal Development

5.5 HR HRCI Credits




CLE Credits: None

CPE Credits: 6.5